What happened: The French technology company Doctolib announced a partnership with Adyen (The Paypers). Doctolib is most known for its appointment booking solution in the medical space, and perhaps many of the readers have used it in Europe to book a doctor’s appointment or even a Covid vaccination slot. Initially, the partnership is focused on improving payment acceptance, enabling patients to store their preferred payment method in Doctolib, and medical professionals could use online payment for teleconsultations.
My comment: The intersection of healthcare and fintech has seen quite some activities in the past few years. We have seen pure fintech companies trying to enter the space, but even more so companies connecting financial and non-financial services for doctors. The German tech company Nelly, whose CEO was also on my podcast, is combining a digital patient onboarding journey with payment acceptance and other financial products. We can all agree that this intersection will look very different in 5-10 years, but I wonder who’s most likely to win. Doctolib’s existing network of doctors and general market acceptance will be a massive asset. Also, it is noticeable that many companies operating at this intersection partner with Adyen.